Cleaning the Second Side Scanner

When scanning 2-sided documents on your Canon MFP, there may be times when the back side of you sheet has lines on it when using the document feeder.

This is usually because the “Second Side Scanner” on you MFP is dirty. Here is a quick video demonstrating how to clean it.

• Note: Use a soft cloth moistened with glass cleaner to clean the scanner

If you require further assistance, please contact our support team at service@excelbusiness.ca or call 1-800-552-2229.