Tag: ERDS

  • Convert Device from ERDS to CCA

    RMS/CCA is replacing ERDS as the default communication method to the Canon Universal Gateway (UGW) on new Canon Devices. All new 3RD Gen/DX devices will arrive with this feature enabled by default. (Unified Firmware Platform v3.15 or higher). ERDS communication will still work for the foreseeable future, but there may be instances where we may […]

  • How to Adjust Toner Notification Threshold Settings

    Depending on the customer’s toner usage, toner notification thresholds may have to be set at specific levels in order for ERDS to report to the office correctly. This will impact when the machine submits a request for toner. We will be implementing tighter toner thresholds values in order to streamline our delivery process in the […]